Sunshine Joy Retail Return Policy

Sunshine Joy does not charge any return or restocking fees on retail returns.

Returns must be requested within 30 days of the original order date. Returns requested within 30 days will qualify for a refund to the original payment method.

Returned merchandise must be in original condition. Sunshine Joy will not accept for return any item that has been worn, used, washed, altered, or damaged by the customer.

The customer is responsible for returning merchandise to Sunshine Joy.

Sunshine Joy Wholesale Return Policy

Sunshine Joy charges a restocking fee of 20% on wholesale returns.

Returns must be requested within 30 days of the original order date. Returns requested within 30 days will qualify for a refund to the original payment method. Returns received after 30 days we will issue a merchandise credit only.

Returned merchandise must be in original condition. Sunshine Joy will not accept for return any item that has been worn, used, washed, altered, labeled, or damaged by the customer. Packaging must be intact and in sellable condition.

The customer is responsible for returning merchandise to Sunshine Joy.

The customer is responsible for returning merchandise to Sunshine Joy.

Once your Return Request has been approved, you can proceed to ship your items back to Sunshine Joy.

Please include your order number and a copy of your order confirmation with your return. If you would like to exchange for other merchandise, please include a note indicating the products and sizes you would like in exchange.

Address your return shipment to:

For return shipping, we recommend using the U.S. Postal Service, which is often the most cost-effective option for low-weight packages.

Use this address for the U.S. Postal Service (USPS)

Sunshine Joy
Returns Department
PO Box 12
Woonsocket, RI 02895

UPS Ground service is usually more cost-effective for larger packages (over 4 lbs). Please consider tracking your package and insuring larger returns for loss or damage.

Sunshine Joy
Returns Department
32 Mechanic Ave #414
Woonsocket, RI 02895

Once returned to Sunshine Joy, your return will be processed. Please allow 3 to 5 business days for your return to be processed.

Sunshine Joy Refund Policy

Retail Refunds

Refunds will be made to the original payment method within 5-7 business days.

Wholesale Credits and Refunds

Normally, credits are placed on your account to be applied to your next order.  You may request a refund.  Refunds will be made to the original payment method within 5-7 business days.

We Appreciate You

For additional assistance with your return, please email us at [email protected] or call us at (401) 769-8800 between 9:30 AM and 4:30 PM Eastern Time, Monday through Friday.