Refunds & Returns Policy

Sunshine Joy Retail Return Policy

NO HIDDEN FEES

Sunshine Joy does not charge any return or restocking fees on retail returns.

30 DAY RETURN PERIOD

Returns must be requested within 30 days of the original order date. Returns requested within 30 days will qualify for a refund to the original payment method.

PRODUCT CONDITION

Returned merchandise must be in original condition. Sunshine Joy will not accept for return any item that has been worn, used, washed, altered, or damaged by the customer.

RETURN SHIPPING

The customer is responsible for returning merchandise to Sunshine Joy.

Sunshine Joy Wholesale Return Policy

RESTOCK FEES

Sunshine Joy charges a restocking fee of 20% on wholesale returns.

90 DAY RETURN PERIOD

Returns must be requested within 90 days of the original order date. Returns requested within 30 days will qualify for a refund to the original payment method. After 30 days we will issue a merchandise credit.

PRODUCT CONDITION

Returned merchandise must be in original condition. Sunshine Joy will not accept for return any item that has been worn, used, washed, altered, labeled or damaged by the customer. Packaging must be intact and in sellable condition.

RETURN SHIPPING

The customer is responsible for returning merchandise to Sunshine Joy.

The customer is responsible for returning merchandise to Sunshine Joy.

Once your Return Request has been approved, you can proceed to ship your items back to Sunshine Joy.

Please include your order number and a copy of your order confirmation with your return. If you would like to exchange for other merchandise, please include a note indicating the products and sizes you would like in exchange.

Address your return shipment to:

For return shipping, we recommend using U.S. Postal Service, which is often the most cost effective option for low-weight packages.

Use this address for U.S. Postal Service (USPS)

Sunshine Joy
Returns Department
PO Box 12
Woonsocket, RI 02895

UPS Ground service is usually more cost effective for larger packages (over 4 lbs). Please consider tracking your package and insuring larger returns.

For UPS and FedEx use this address.

Sunshine Joy
Returns Department
32 Mechanic Ave #414
Woonsocket, RI 02895

Once returned to Sunshine Joy, your return will be processed. Please allow 3 to 5 business days for your return to be processed.

We Appreciate You

For additional assistance with your return, please contact us by email at info@sunshinejoy.com or by phone at (401) 769-8800 between 9:30 AM and 5:00 PM Eastern Time, Monday through Friday.

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